Everything on this list runs in production. What is not built yet is not sold.
Live data with a guarantee
Opening hours per location, holidays, closures, prices and terms in a record the assistant reads through tools. It never takes them from the AI or from an old PDF.
Leads with a card and their origin
Before saving a lead it repeats the details and waits for a «yes». You get it by email or in a Google sheet with summary, intent, urgency and origin.
Appointments in your calendar
It offers real free slots from Google Calendar or Cal.com and books only when the person confirms. From the same WhatsApp, the person can move or cancel their appointment.
WhatsApp that understands voice notes and photos
Your number, on Meta's official API. It answers voice notes and photos in writing, one message per turn to keep costs down.
You're in charge from your WhatsApp
«We're closed on Thursday afternoon», «12 October is a holiday»: the assistant repeats what it understood and changes it after your «yes». Every morning you get a summary of the day before by WhatsApp or email.
A person when it's needed
It hands the conversation over with a summary when it doesn't know, when asked or when the topic is off limits, and alerts you by email or WhatsApp. If nobody answers within 2 hours, it reminds you and apologises to the customer.
Inbox and copilot mode
You see conversations live and reply yourself whenever you want: the assistant pauses in that conversation. In copilot mode it drafts every reply and someone on your team approves it before it goes out.
It learns from what it didn't know
Every week it groups the questions it couldn't answer and drafts an answer from your material. If you approve it, it goes into its knowledge and into the tests.
Five languages
Spanish, Catalan, Galician, Basque and English: it answers in the language it is written to.
Tested before it talks to your customers
Test chat, automatic tests with real questions from your business and a report before going live. Every fix becomes a test that runs again.
Guarantee terms
It covers prices, opening hours, holidays, addresses, phone numbers and terms that are in your business record. It is checked against the conversation trace, which stores which data was given and where it came from. At most one free month per quarter; the cause is fixed and added to the tests.