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AI ASSISTANT · WEBSITE AND WHATSAPP

Look after your customers while you run your business.

papaia answers everyday enquiries and captures what each customer needs, even outside business hours. Your team gets their contact details and the context to follow up.

A demo built around your website, live for 7 days from when we prepare it. Try it before you sign up.

An enquiry comes in. Your team gets the context.

The assistant answers from the available information and collects the details a person needs to continue the conversation.

Illustrative example: language school

  1. Customer

    I’m looking for afternoon English classes. Could someone call me?

  2. papaia

    I’m the school’s AI assistant. What is your current level, and which days suit you?

  3. Customer

    Intermediate. Tuesdays or Thursdays. I’d like to start next month.

  4. papaia

    You’re looking for intermediate English classes on Tuesday or Thursday afternoons, starting next month. Is that right? If you’d like the team to call, please share your name and phone number.

What your team receives

  • Interest: English classes
  • Level: intermediate
  • Availability: Tuesday or Thursday afternoons
  • Preferred start: next month
  • Next step: call to discuss a suitable course

This example shows part of a conversation. Contact details are collected and confirmed before the enquiry is sent to the team.

Let the assistant handle enquiries. Stay in control.

  • Your prices and opening hours, backed by a guarantee.

    papaia checks your business profile for prices, opening hours and addresses. If a detail is missing, it says so and collects the enquiry for your team. The guarantee covers the details defined in its terms.

    See the guarantee

  • Every lead comes with useful context.

    See what the customer needs, any urgency they have shared and the available source of the enquiry. Your team can prepare the follow-up without starting from scratch.

  • You stay in charge of your business information.

    Keep the details your assistant uses up to date. With WhatsApp business controls, you can send changes by message and confirm them before they are applied.

    WhatsApp business controls are available with selected packages or as an add-on.

Start with the enquiries you answer every day.

Opening hours, services, availability or a callback request. Find the example closest to your business.

Start with your website. Add what you need.

Every package includes a website assistant, enquiries with context, the panel and five languages. Add WhatsApp, appointment booking and other features to suit the way you work.

From €99 per month

Web plan with a 12-month contract. No setup fee. Prices exclude VAT.

Compare packages and terms

Try it first. Decide afterwards.

  1. Share your website.

    Tell us what customers ask and which enquiries you would like the assistant to handle.

  2. Try your demo.

    Get a private link and see how it answers using public information about your business.

  3. Choose your package.

    If it is a good fit, review the channels and features and check your business details before activation.

Frequently asked questions

Is the demo free?
Yes. It uses public information from your website and is available through a private link for 7 days from when we prepare it. The demo runs on the web.
Does the entry-level package include WhatsApp?
The Web plan includes the assistant on your website. WhatsApp is available in packages that include it or as an add-on. Meta bills its charges to you directly.
What if the assistant cannot answer?
It collects the enquiry and alerts your team. It can also hand over when a customer asks to speak to a person.
Can I step into a conversation?
Yes. You can reply from the inbox, and the assistant steps aside in that conversation while you handle it.

See how papaia would answer your customers.

Try a demo built from your public website and the questions customers ask most. See whether papaia is right for your business before you sign up.

Web-based demo, available for 7 days from when we prepare it.